Privacy Policy

The data controller for personal data is:

We may collect the following categories of data:

• Identification data: first name, last name
• Contact data: email address, phone number
• Professional data: company, position
• Browsing data: IP address, browser type, pages visited, visit duration
• Content exchanged via our forms, chat, calls or AI assistants
• Appointment-related data (date, time, subject)

Some data may be collected automatically when you browse the site.

The personal data collected is used for the following purposes:

• Provide and operate our services (AI agents, request qualification, appointment scheduling)
• Respond to requests sent via our forms
• Improve user experience and service performance
• Manage commercial relationships and customer follow-up
• Send professional communications (if you have consented)
• Ensure site security and prevent fraud
• Comply with our legal and regulatory obligations

Personal data processing is based on:

• Your consent
• Performance of a contract or pre-contractual measures
• Legitimate interest of Zecall AI (service improvement, security, B2B prospecting)
• Compliance with legal obligations

Personal data may be accessible to:

• Zecall AI internal teams
• Our technical providers and partners (hosting, CRM, telephony solutions, analytics tools), only within the strict scope of their mission
• Administrative or judicial authorities when required by law

Some data may be transferred outside the European Union, particularly via technological tools used by Zecall AI.

In this case, we ensure that these transfers are governed by appropriate safeguards in accordance with the GDPR (standard contractual clauses, countries recognized as adequate, etc.).

Personal data is retained only for the duration necessary for the purposes for which it was collected:

Zecall AI implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data, and to prevent any unauthorized access, loss, or disclosure.

In accordance with applicable regulations, you have the following rights:

The site uses cookies and similar technologies to improve navigation, measure audience, and offer adapted content.

On your first visit, a banner informs you about the use of cookies and allows you to accept or refuse them.

Zecall AI reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, or technical developments.

Any modification will be published on this page with an indication of the update date.

For any questions regarding this Privacy Policy or the protection of your personal data, you can contact us at: